Attending and Reporting on Industry Trade Shows Since the first Comdex in the Early 80s

Charlie Isaacs

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Top Stories by Charlie Isaacs

Whether you are searching for a Cloud Computing solution for your enterprise or you want to learn about the latest and greatest Cloud Computing technology, The Cloud Computing Expo in Santa Clara, California running from  November 2 until November 4 is for you. Keynote speakers include Richard Marcello, President, Systems & Technology, Unisys, Shelton Shugar SVP Cloud Computing, Yahoo!, and Richard Sarwal VP of Development for Oracle Enterprise Manager, Oracle. It is rare that you would find a collection of all of the Cloud Computing industry giants in one place, and you definitely would not be able to gather as much information on Cloud Computing from any other single event. Check out the list of exhibitors: Here are a couple of the sessions that I am l... (more)

A Quick Update and A Word of Thanks

This week is my last week at Genesys in the Global Innovations group and I want thank everyone who supported me during all of the fun times and successes we had while I was at Genesys. I am thrilled to announce that I am joining on April 2, 2012 as VP of Service Cloud Strategy working for Dave Kellogg. I am very excited about the team he is building, the momentum the Salesforce Service Cloud has in the market, and in the vision he is building for the future of customer service for the social enterprise. I also want to express my gratitude to everyone who supported ... (more)

Mike Rowe From Dirty Jobs Could Use This Technology

I think it will take me a year to get through all of the companies I visited and interviewed at Oracle OpenWorld. Voice technology has always been one of my “hobbies”, especially when it comes to the connection into knowledge management or any other Contact Center functionality.  Voice, after all, can be a service just like any other set of functionality within a Services Oriented Architecture. Voice should also be connected to all of the other services available in the enterprise. Voice-Insight ( ) was at the show and was demonstrating and talking abo... (more)

Oracle OpenWorld 2009 Is Done But the Challenge Begins!

What can I say, Oracle OpenWorld 2009 was a great show all around. Professionally run, great companies, great exhibit areas, and exceptional presentations. The big surprise to me was seeing Arnold Schwarzenegger on stage with Larry. Which is a great segue into my first topic for my OOW09 notes on the show. The amazing Exadata 2 and the challenge presented to IBM. After Arnold left the stage, Larry made the comment "IBM, take the [Exadata challenge] and make our day.  Oh, that is a different action hero, sorry." Then Larry goes on to say "Ten Million dollars to anyone who can make t... (more)

Get Excited! It's Time for Oracle OpenWorld

Oracle OpenWorld offers a schedule that’s filled with sessions, demos, networking events, and more. Oracle OpenWorld is the perfect venue to build new skills in this tough economy. Yes, budgets are being scrutinized like never before. However, Oracle OpenWorld will yield a high return on your investment. Oracle can help you make the case to your management as well. They have three justification letters that you can send to your boss; to leverage these you need to: Identify the letter that best matches your role: developer, application user, or manager. Follow the instructions for ... (more)